Delivery Costs

We offer free worldwide delivery on all Unframed Limited Edition Prints.

Wallpaper Samples

The delivery charge is £2-£3. Samples are sent via Royal Mail 1st Class post and are usually delivered within 3 to 5 working days (excluding Sundays and public holidays). Please note that this service is not tracked and Royal Mail allows up to 21 days for delivery. We will send you an email confirmation once your samples are on their way to you. Wallpaper samples are currently only available to order within the UK, Europe and USA.

All Other Items

Delivery charges start at £3, with costs calculated by the size and weight of the items in your order and confirmed at the checkout. When ordering more than one item the delivery prices apply to each piece. The delivery charge is per piece of artwork ordered as each one has to be boxed / crated for safe shipping when outside of London and further.

Once your order is on its way, we will send you an email with the details to track your parcel.

Lead Times

Limited Edition prints are delivered within 3 - 5 working days
Cushions, Shaped Cushions, Wallpapers and Globes are delivered within 5 - 7 working days
Stock: We hold a limited amount of stock of our interior products. If we don't have your item in stock we will email you to let you know how long the wait will be. For an update on the progress of your order, please email info@kristjanaswilliams.com.

Custom Duties

International orders may incur customs duties which are not included in the shipping costs. All duty and tax charges are payable by the recipient, and are not the responsibility of Kristjana S Williams Studio. Kristjana S Williams Studio will make every attempt to minimise customs charges in accordance with international shipping regulations.

Do I need to sign for my delivery?

All items, apart from wallpaper samples, are sent on a tracked and signed for service and will require a signature upon delivery. We will send you an email with tracking details once your order leaves our studio, so you can stay up to date with the progress of your delivery and plan accordingly.

Are you able to provide a time slot for delivery or notify me when you're nearby?

Unfortunately, we aren’t always able to provide time slots for standard parcels, as this will depend on the selected courier.

What happens is I'm not home when delivery is attempted?

The selected courier will leave a calling card or note with further instructions. Most often, the driver will attempt re-delivery the next working day. After three delivery attempts, your order will be returned to our warehouse – upon which we will contact you for further instruction.

I have ordered more than one item, will they arrive together?

Multiple items will usually be delivered together unless we are out of stock of a certain item or the lead times vary. To give an example cushion has a longer lead time than a Limited Edition print so these may be shipped separately, if this happens you will be notified.

If you would like to check if items will be shipped separately or together, please contact us. We may charge for the additional shipment, depending on the circumstances. If you require items to be sent to different addresses, please complete one order for each address.